[{"data":1,"prerenderedAt":232},["ShallowReactive",2],{"tag-投诉-1":3},{"title":4,"articles":5,"hot_article":17,"month_arch":80,"total":228,"cover":229},"投诉 - 独孤影的博客",[6],{"id":7,"title":8,"uri":9,"author":10,"tags":11,"created_at":14,"view_count":15,"content":16},86,"如何投诉快递公司","how-to-made-a-complaint-for-the-express-company","duguying",[12,13],"投诉","快递","2022-12-01 09:32:16",191,"\u003Cp>快递不派件，丢件。找快递公司，快递公司不理会怎么办？相信很多人都遇到过这种情况。简单讲一下我遇到的情况，我有一个快递14号显示派送中，然后就显示疫情原因派送失败，然后我就想既然是疫情导致的，就等等吧，这一等就等到了月底，都两周多了。于是我打电话给快递总公司，找人工服务，对面说他们会联系一下快递网点公司，然后就没消息了，于是等了一个星期我再打电话给快递总公司，他给我发了一个快递网点公司的电话，让我联系快递网点。我联系了快递网点，对面又说他问一下派件业务员，然后就又是没消息了，于是又等了一个星期。\u003C\u002Fp>\n\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fimage.duguying.net\u002F2022\u002F12\u002Fupcqvz8r.webp\" alt=\"upcqvz8r\" \u002F>\u003C\u002Fp>\n\n\u003Cp>我终于不愿意再等了，没有哪个网点的疫情防控防控半个月的吧。接下来我这样操作\u003C\u002Fp>\n\n\u003Cp>首先，到国家邮政业申诉服务平台（\u003Ca href=\"https:\u002F\u002Fsswz.spb.gov.cn\u002Findex.html\">https:\u002F\u002Fsswz.spb.gov.cn\u002Findex.html\u003C\u002Fa>）注册账号并登录。\u003C\u002Fp>\n\n\u003Cp>然后，点我要申诉，填写申诉相关信息。申诉单创建了，如下图\u003C\u002Fp>\n\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fimage.duguying.net\u002F2022\u002F12\u002Fp9qx2eek.webp\" alt=\"p9qx2eek\" \u002F>\u003C\u002Fp>\n\n\u003Cp>当天我给快递总公司去电三次，没能接通，给网点去电两次，没能接通。直到我 12:56 在邮政投诉平台提单投诉，然后，13:00 立马就收到了快递公司的短信，说会有专人跟进处理，14:38 立马快递总公司来电联系我，不出2小时就立马响应我的申诉单了。当天快递公司和网点先后电话联系我5次，最终告诉我快递没下落了，等他查一下监控，然后又说加我微信，如果找不到的话，就给我理赔，加了微信最后告诉我快递找不到了，因为有业务员离职了交接没搞清楚导致的，然后给我按原价赔偿了120块钱。\u003C\u002Fp>\n\n\u003Cp>这快递公司是真的狗，我先后好声好气的联系他们，都如同石沉大海，不给我反馈。快递状态上拿疫情糊弄我。如果不是我了解到邮政投诉，估计这单快递就黄了，损失就是我的了。特此记录一下，有遇到相同情况的人，可以试一下邮政投诉。注意这里的邮政是政府机构，邮件政务管理部门的简称，并不是邮政快递。邮政是一个政务部门，在我国早期叫做邮电，也分政务部门和业务部门，政务部门负责管理，业务部门负责信件和电报业务，后来随着国家发展，邮电被拆分为邮政和电信，电信又发转为三大运营商，所以现在邮政快递是业务部门，邮政是政务部门负责管理包括邮政快递在内的所有快递公司，工信部是三大运营商的政务部门负责管理三大运营商。去政务部门“邮政”去投诉快递公司，一投一个准。快递公司绝对不敢怠慢。\u003C\u002Fp>\n",{"title":18,"list":19},"最热文章",[20,26,32,38,44,50,56,62,68,74],{"id":21,"title":22,"uri":23,"author":10,"created_at":24,"view_count":25},28,"docker容器目录与主机目录同步","\u002Farticle\u002Fdocker容器目录与主机目录同步","2014-12-31 12:34:08",15570,{"id":27,"title":28,"uri":29,"author":10,"created_at":30,"view_count":31},21,"beego中使用fis","\u002Farticle\u002Fbeego中使用fis","2014-12-03 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